CrowdStrike offers a $10 apology gift card to say sorry for outage

Recently, the CrowdStrike firmware update was a reason for the outage of the Windows machines.

On Tuesday, a source told TechCrunch that they received an email from CrowdStrike offering them the gift card because the company recognizes “the additional work that the July 19 incident has caused.”  

On Wednesday, some people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”

CrowdStrike spokesperson Kevin Benacci confirmed to TechCrunch that the company sent the gift cards:

“We did send these to our teammates and partners who have been helping customers through this situation. Uber flagged it as fraud because of high usage rates”